Who we are
Our website address is: http://www.express-pipe.com
What personal data we collect and why we collect it
Contact forms
- The contact form on our website is submitted to our email. Therefore, any enquiries we receive through our website will generate an email that may be stored securely on our email server.
- We will use the information we have about you, provided to us, to contact you directly. Your data is securely kept, and we do not share any of this data with third parties.
- Express Pipework Systems Ltd is committed to protecting your privacy and maintaining the security of any personal data received from you. We strictly adhere to the data protection legislation in the UK.
- Therefore, when you contact us to make an enquiry, we will ask you for your full name and email address.
What other data do we collect?
Express Pipework Systems Ltd collects the following data:
- Personal identification information (company name or customer name, email address, phone number, address details).
- We will retain your personal data for as long as you are an active customer. We will keep your personal data for an additional 7 financial years after your last recorded activity, in line with financial and accounting regulations and HMRC’s guidance.
How do we collect your data?
You directly provide Express Pipework Systems Ltd with most of the data we collect. We collect data and process data when you:
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser's cookies (see cookies section below).
How will we use your data?
Express Pipework Systems Ltd collects your data so that we can:
- Email you to respond to your enquiry or with special offers on other products and services we think you might like.
How do we store your data?
- Express Pipework Systems Ltd securely stores your data on our company database and email server.
- Express Pipework Systems Ltd will keep your details for as long as you are an active customer. We will keep your personal data for an additional 7 financial years after your last recorded activity, in line with financial and accounting regulations and HMRC’s guidance.
- Once this time period has expired, you may contact to us to delete your details.
Who do we share your data with?
Express Pipework Systems Ltd will not share your data with third party companies.
What are your data protection rights?
Express Pipework Systems Ltd would like to make sure you are fully aware of ail of your data protection rights. Every user is entitled to the following:
- The right to access - You have the right to request copies of your personal data from Express Pipework Systems Ltd. We may charge you a small fee for this service.
- The right to rectification - You have the right to request that Express Pipework Systems Ltd correct any information you believe is inaccurate. You also have the right to request Express Pipework Systems Ltd to add to information you believe is incomplete.
- The right to erasure - You have the right to request that Express Pipework Systems Ltd erase your personal data, under certain conditions.
- The right to restrict processing - You have the right to request that Express Pipework Systems Ltd restrict the processing of your personal data, under certain conditions.
- The right to object to processing - You have the right to object to our company's processing of your personal data, under certain conditions.
- The right to data portability - You have the right to request that Express Pipework Systems Ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we will respond within a month. If you would like to exercise any of these rights, please contact us on our email: info@express-pipe.co.uk
Call us at: 0141 959 2977
Or write to us:
Express Pipework Systems Ltd
134 Clydeholm Road
Glasgow
G14 0QQ
Cookies
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How to manage cookies
- You can set your browser not to accept cookies, and the website linked above tells you how to remove cookies from your browser.
- We do not accept comments on our website, so we do not collect any data that way.
- The Express Pipework Systems Ltd website only uses cookies from Google Analytics to generate statistics on website performance.
Analytics
- Google Analytics is an analytics product that Express Pipework Systems Ltd uses to keep track of the number of visitors to the site and the length of their stay.
- The metrics do not include any information that would allow Express Pipework Systems Ltd to personally identify visitors to the website; the data is anonymous. The data is collected and stored on Google’s servers.
- Full details of the cookies set by Google Analytics are published on the Google website.
Changes to our privacy policy
Express Pipework Systems Ltd keeps its privacy policy under regular review and put any updates on this webpage. This privacy policy was last updated on 16 November 2020.
How to contact us
If you have any questions about our company's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us: info@express-pipe.co.uk
Call us at: 0141 959 2977
Or write to us:
Express Pipework Systems Ltd
134 Clydeholm Road
Glasgow
G14 0QQ
